You can Top Up your device via our website or calling our office during normal opening hours on 0845 862 1661. When using PAYG Credits (instead of unlimited plans) the credits expire after 12 months if not used. When not in use the device must be powered up every 3 months otherwise our computer system will deactivate the SIM in the device, should this occur please call us on 0845 862 1661 or email support@bluhuski.com.
Frequently Asked Questions
Bluhuski tracking devices all have a Geo-fence feature which will identify and trigger an alarm when the tracker enters or leaves a geographical area drawn by the user within the tracking panel. The alarm is displayed on the tracking panel and an alert text message can be sent to up to 4 predefined mobile numbers. Geo-fences are extremely helpful to alert you to the theft or unauthorised removal and use of a vehicle or asset from its normal location. They are also used to help protect vulnerable people, if they leave a Geo-fence zone, you will be notified.
The GPS tracking panel stores previous journeys that the tracker has made. The history will show clear start and stop locations, including time in position and speed at time of location report marker. The history information can be exported into an excel spreadsheet if required.
This is a feature on your tracking panel to save battery life turning your tracker off for a certain period of time so that it wakes up at predetermined times, such as every 2 or 4 hours. The tracking device will then send a GPS location fix to the tracking panel and then goes back into Battery Save Mode. The feature can be switched on and off from the tracking panel.
Your tracking device will work anywhere with GPS and a Mobile Phone infrastructure, today this covers 147 countries around the globe.