FAQs

Frequently Asked Questions


We ship our tracking devices with charge in them so you can see the unit on its journey to your door by utilizing the tracking panel http://www.mytrackingpanel.com/BLUHUSKI/ or one of our smart phone apps. Upon arrival we recommend you give your new Bluhuski tracking device a full charge. The Bluhuski tracking device will have 100 Position credits and these are used when the tracker moves, using 1 credit every time the unit reports, if you ask the unit to report every 5 minutes for example you will use 12 positions in 1 hour. The unit will also have 25 SIM credits, they allow you to send COMMANDS to the unit, such as when you change the reporting time or you program the tracking panel to alert you via text message. You can either opt for buying positions and SIM credits as required or take advantage of our UNLIMITED plans that can be bought as 1 month, 3 months, 6 months or for best value 12 months, our UNLIMITED plans give both positions and SIM credits.

You can view your Bluhuski iPhone GPS tracking device on any number of devices at any time from any global location.

The tracking panel is mapping software that allows you to locate your Bluhuski iPhone GPS tracking device, watch it moving, change settings, view and download history of the selected device. When using a windows device please go to http://www.mytrackingpanel.com/BLUHUSKI/ or click the LOGIN link on our website, you can also download our easy to use FREE smartphone APPS by clicking the links on our website or searching “BLUHUSKI” in the relevant APP store.

You can Top Up your device via our website bluhuski.com or calling our office during normal opening hours on 0161 300 3819. When using PAYG Credits (instead of unlimited plans) the credits expire after 12 months if not used. When not in use the device must be powered up every 3 months otherwise our computer system will deactivate the SIM in the device, should this occur please call us on 0161 300 3819 or email support@bluhuski.com.

The tracking panel is mapping software that allows you to locate your Bluhuski tracking device, watch it moving, change settings, view and download history of the selected device. When using a windows device please go to http://www.mytrackingpanel.com/BLUHUSKI/ or click the LOGIN link on our website, you can also download our easy to use FREE smartphone APPS by clicking the links on our website or searching “BLUHUSKI” in the relevant APP store.